Privacy policy

Privacy Policy
Last modified: 17.09.2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use https://tintclubduluth.com/ (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. We also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using:

• Cookies: are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.

• Log files: these files track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels: are electronic files that record information about how you browse the Site.

When you make a purchase or attempt to purchase through the Site, we collect certain information, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

USE OF PERSONAL INFORMATION

We use the Order Information to:

• Fulfill any orders placed through the Site

• Communicate with you

• Screen for potential risk or fraud

• Provide you with information or advertising relating to our products or services

We use the Device Information to help us improve and optimize our Site.

THIRD-PARTY SERVICES

We use third-party services to enhance the functionality and user experience of our Site. These third-party service providers can only access your personal information to perform specific tasks on our behalf. They are obligated not to disclose or use it for any other purpose.

Currently, we use the following third-party services:

• Google Ads Conversion Tracking and Remarketing:
  We use Google Ads to deliver targeted advertisements and track conversions. For more information on how Google collects and processes data, please visit the Google Privacy Policy.

• Google Ads Conversion API and Customer Match:
  We use Google Ads Conversion API and Customer Match to send conversion events, including email address, name, phone number, Google Click ID (GCLID), Order ID, GBRAID, WBRAID, consent for ad user data, consent for ad personalization, and timestamp when a user completes a form. For more information on how Google collects and processes data, please visit the Google Privacy Policy.

• Google Tag Manager and Google Analytics 4:
  We use these tools to analyze the traffic and usage of our Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

• Unbounce:
  Our landing pages are hosted on Unbounce. They collect email addresses, names, IP addresses, userAgent, and source/medium/referer through form submissions. For more information about how Unbounce handles your personal information, please refer to their Privacy Policy.

• Facebook Ads:
  We use Meta Pixel (formerly Facebook Pixel) to understand and improve the effectiveness of our advertising campaigns. Meta Pixel allows us to track user interactions on our Site and measure the performance of our ads. For more detailed information on how Meta Pixel collects and processes data, please refer to Facebook's Data Policy.

• Facebook Custom Audiences & Conversion API:
  We may upload your hashed information (such as your email address, phone and name) to Facebook to create custom audiences for targeted advertising or conversion attribution. This process helps us deliver relevant ads to you and measure the effectiveness of our advertising campaigns. Facebook uses this information solely to provide services to us and does not share it with third parties. For more information on how Facebook handles your personal data, please refer to Facebook's Data Policy. We also use Facebook Ads Conversion API and send conversion events (such as lead submissions) along with parameters such as event time, event ID, event source URL, email, first name , IP address, client user agent, click ID (fbc), and browser ID (fbp).

• Zapier:
  We use Zapier to connect Unbounce form submissions with Facebook Ads and Google Ads. This integration allows us to send conversion data and relevant parameters directly to these platforms using the Conversions API when a user completes a form. For more information, refer to Zapier's Data Privacy Policy.

• Tint Wiz:
  We use Tint Wiz as our customer relationship management (CRM) tool. Tint Wiz collects customer information to help us manage appointments, communication, and services. For more information on how Tint Wiz handles personal data, please refer to their Privacy Policy.

SOCIAL MEDIA FEATURES

Our blog may include social media features, such as sharing buttons and embedded content from platforms like Facebook, Twitter, or Instagram. These features may collect your IP address and which page you are visiting on our blog and may set a cookie to enable the feature to function properly. Social media features are hosted by third parties and governed by their respective privacy policies.

When you interact with these social media features, your interactions are subject to the privacy policies of the companies providing them. We encourage you to review the privacy policies of these third-party platforms to understand how they collect, use, and share your personal information, as we do not have control over their practices.

DATA RETENTION

We retain your Order Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

YOUR RIGHTS

If you are a European resident, you have the right to access, rectify, or delete your personal information. You can exercise these rights by contacting us through the contact information provided at the end of this Privacy Policy.

USER CONSENT AND OPT-OUT OPTIONS

When you fill out a contact form on our website or contact us via telephone, we collect personal information such as your name, email address, phone number, and other relevant details. By submitting this information, you provide explicit consent for the use of your personal data for personalized advertising and marketing purposes, including but not limited to Google Ads Remarketing and Customer Match.

We use your personal information to:

• Serve personalized advertisements via Google Ads based on your interactions with our website and services.

• Create Customer Match lists that allow us to tailor ads to individuals based on their previous interactions or transactions with us.

Your consent for personalized advertising is collected at the time you submit your personal information through our contact forms or communicate with us directly via telephone.

How to Opt Out of Personalized Advertising

If you no longer wish to receive personalized advertisements or to be included in our Customer Match lists, you may opt out in the following ways:

1. Google Ad Settings: You can opt out of personalized Google ads by adjusting your preferences through Google’s Ad Settings.

2. Email Request: You can send a request to info@tintclub.com to opt out of personalized advertising and remove your data from our Customer Match lists.

Withdrawal of Consent

You have the right to withdraw your consent at any time. To do so, simply contact us via email at info@tintclub.com, and we will promptly stop using your data for personalized ads and Customer Match campaigns.

USE OF TRACKING PARAMETERS AND LISTENERS

We use scripts on our website to collect advertising parameters (such as gclid, gbraid, and utm parameters) from URLs to help us attribute conversions and improve the performance of our advertising campaigns. This data is stored in hidden fields when you submit a form on our website and helps us track interactions with our ads and the effectiveness of different marketing channels.

How We Collect Tracking Parameters:

1. Google Ads Click Identifier (gclid):

• We capture the Google Click Identifier (gclid) from URLs when you visit our site after interacting with a Google ad. This helps us track conversions and optimize our Google Ads campaigns.

2. Google Ads gbraid and wbraid Parameters:

• We also collect gbraid and wbraid parameters for tracking conversions from Google Ads on iOS devices and other environments where cookies may be restricted.

3. UTM Parameters:

• We use utm_source and utm_medium parameters to identify the source and medium of traffic to our site. If these parameters are present in the URL, they are recorded for conversion tracking and marketing analytics.

4. Referrer URL:

• In the absence of UTM parameters, we collect the referrer URL to understand how you arrived at our site (e.g., from a search engine, another website, or directly).

These parameters are used solely for the purpose of tracking ad performance, attribution, and analytics. They are not used for any other purpose beyond improving our marketing efforts and ensuring the accuracy of our conversions.

How We Use This Information:

• We use this information to attribute form submissions and other actions on our website to specific advertising campaigns, which helps us optimize our ad spend and improve the performance of our campaigns.

User Rights and Opt-Out:

If you do not wish for us to collect these tracking parameters, you may opt out by adjusting your browser settings to block certain cookies or by contacting us at info@tintclub.com.

DATA SECURITY

We take reasonable measures to protect your personal information and implement appropriate security measures to maintain the safety of your data.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). The CCPA provides California residents with the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected the information, the purposes for collecting the information, and the categories of third parties with whom we have shared your personal information.

• Right to Delete: You have the right to request the deletion of your personal information that we have collected or maintained, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information for monetary value.

• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

GDPR COMPLIANCE

We are committed to ensuring compliance with the General Data Protection Regulation (GDPR) for our European Union visitors. You have the right to access, correct, delete, or restrict the processing of your personal data. You may withdraw consent at any time. For more information, please contact us using the details provided.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates or changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@tintclub.com or by mail at:

Tint Club, LLC
2670 N Berkeley Lake Road NW, Suite 15, Duluth
GA 30096, United States